Privacy Policy
Last Updated: August 4, 2025
Kalamazoo Foot Surgery (“we,” “us,” or “our”) respects your privacy and is committed to safeguarding your Personally Identifiable Information (PII). This Privacy Policy explains how we collect, use, protect, and handle your data when you visit our website or interact with our clinic online.
1. Information We Collect
Voluntarily Provided Data
When you fill out forms — such as appointment requests, newsletter sign-ups, feedback, or chat features — we may collect your name, email address, phone number, mailing address, or other contact details.
Automatic Data Collection
We and trusted third-party services (e.g., analytics providers) may collect non-identifying information including IP addresses, browser type, device information, pages visited, and interaction patterns.
2. How We Use Your Information
We may use collected information to:
- Facilitate appointment requests, consultations, and follow-up communications
- Personalize your website experience
- Improve our site’s functionality, usability, and content
- Respond to inquiries submitted via contact forms
- Conduct optional surveys (e.g., patient satisfaction) with your consent
- Provide relevant educational or promotional materials (with opt‑out options available)
3. Cookies and Third‑Party Tracking Disclosure
Our site uses cookies and similar tracking technologies (such as pixel tags and local storage) to enhance your experience by:
- Remembering login details and form inputs
- Understanding preferences based on site behavior
- Gathering anonymized statistics to optimize website performance
We may also use third‑party analytics and tracking services (e.g., Google Analytics) to collect aggregated usage data. These third parties may place their own cookies to serve content tailored to your interests on our site or elsewhere.
Where required by law or regulation, we provide a cookie banner or privacy preference center allowing you to consent to or opt out of non-essential tracking.
4. Sharing and Disclosure
- We do not rent, sell, or trade your personal information to external parties.
- We may share data with trusted service providers necessary to operate the website, provided they commit to confidentiality.
- We may disclose information if required by law or to protect our legal rights and the safety of our users.
5. Data Security
- We use industry-standard encryption (such as SSL/TLS) during data transmission.
- PII is stored on secure, access-restricted servers.
- We regularly scan for malware or vulnerabilities and update our systems accordingly.
6. Third‑Party Links
Our website may include links to external websites (e.g., health resources or referring practices). We are not responsible for the privacy practices of these third-party sites—please review their privacy policies separately.
7. Children’s Privacy
We do not knowingly collect personal information from individuals under 13 years old. Our services and content are not directed to children; parental consent would be required if applicable.
8. Legal Compliance and User Rights
- Our practices align with applicable state and federal privacy laws.
- Users have the right to request access to, correction, or deletion of their personal data, and to opt out of marketing communications.
- In the unlikely event of a privacy breach, we will notify affected individuals and applicable authorities within 7 business days.
9. Policy Updates
This Privacy Policy may be updated periodically. The “Last Updated” date at the top reflects the most current version. We encourage you to review it regularly.
10. Contact Us
If you have questions, concerns, or wish to exercise your data rights, please contact us at:
Kalamazoo Foot Surgery
1212 South Park St., Suite 1
Kalamazoo, MI 49001
Phone: (269) 344‑0874
Fax: (269) 344‑7256
Email: privacy@kalamazoofootsurgery.com